At Roop Kala, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below:
1. Return and Exchange Policy:
• Ready-to-Ship Products: Can be returned or exchanged within 3 days of delivery.
• Unstitched Products: Can be returned or exchanged within 7 days of delivery.
2. Refund Process:
• Refunds will be initiated once the returned products reach our warehouse and pass our quality check.
• Once the return is approved, the refund process will begin:
• Domestic Customers: Refunds may take 5-7 business days.
• International Customers: Refunds may take up to 15 business days.
Please Note:
• Refunds will be processed back to the original payment method used at the time of purchase.
• Shipping charges are non-refundable.
For any queries or assistance, please feel free to contact us. We are here to help and clarify any doubts you may have.
Give us a shout if you have any other questions and/or concerns.
Email: roopkalawebsite@gmail.com
Phone: +91 9856144411
How do I return the Product ?
To Exchange or return a Product, You can contact us at +91 9856144411
Who pays for Shipping in case of an Exchange or return ?
There are no additional charges for shipping, returns or an Exchange.